ConvertKit Commerce: Overview + FAQs

Notes (from talking directly to Nathan Barry):

• Can customize what it says on bank statement (unlike most Merchant of Record platforms, which display their own name. This can cause higher chargeback rates as customers don’t recognize the company on their bank statement.)
  • Later learning: Several MoR platforms (including Paddle) allow you to customize the statement line.
• CK has a fraud prevention team, handling card testing and chargebacks
• Taxes
  • CK does calculate and charge VAT, does not remit
  • Does not calculate or charge US sales tax

Email marketing is free for up to 1,000 subscribers. After that, pricing starts at $9/mo.

ConvertKit also offers email marketing, which is their main product. I use it myself. My referral link:

ConvertKit: The creator marketing platform

API/Zapier access requires a paid ConvertKit account:

Using ConvertKit with Zapier

Currently no PayPal, Apple Pay, Google Pay. Just Stripe.

Upsells:

Adding upsells to ConvertKit Commerce products

Payment plans

ConvertKit Commerce: Payment Plans

VAT collection:

How to collect VAT for ConvertKit Commerce product purchases

Understanding your VAT obligations when selling to EU/UK customers

Charging VAT on ConvertKit Commerce purchases

(VAT can only be charged inclusively)